Have you ever wondered why some people are better workers than many others? Or some workers are able to get into good books of their bosses? Everyone work for the same number of hours but some are better paid, even without doing overtime?!
"I work 12 hours a day and I deserve more than others who do not" Yes. Your boss like your hardworking attitude but never thought of promoting you or giving you a raise. Why? Here's an example, a boss got two employees, A and B:
Employee A has been in the company for 10 years. He is the first to arrive at work and the last to leave. He has diligently work with the suppliers to make sure they deliver on time and also do considerable sales to his regular customers. He is an expert and give good advice to customers.
Employee B is a new hire in the company. He is always punctual at work and leave on time. He work with suppliers and build relationship with them by presenting his sales data, showing them what are the more popular products, follow up with them on various contracts. As a result, he is able to get cheaper deals from them. Employee A also work with customers to identify their needs, promote products which are more suitable, design better packages for bulk sales. He also do regular after call sales to ensure his customers are satisfied.
If you are their boss, who will you likely to promote? Of course it is Employee B! That's because he created more value in his work. Also, he is able to do more sales and generate more income to the company. There are many Employee As out there but Employee Bs are rare and hard to come by. They are treasured assets to the companies and companies do all out to keep them, by giving them better pay, better benefits.
So are you Employee A or Employee B? Do you want to become a valuable asset to your company that will do what it takes to keep you? Here are three learning points that will help you to create more value :
Do more than expected. Doing more than expected is creating value to your work. A simple follow up email to the customers only takes a few minutes but the value of it is tremendous. Think in your customers' perspectives and exceed their expectations, and before you know it, you are already one of the best few employees around!
Be generous. Don’t be afraid of giving more. Give more and ask nothing in return shows that you are sincere in helping others with their work and meeting their needs. This is part of creating value, in the long run, your generous offers will be highly valued and others will be more than willing to pay a premium for it. I have been generously sharing my gardening experience and offer help and advice to others’ gardens and today, some of them recommended me to advise on bigger gardens with a pretty amazing consultation fee!
Leverage. Always leverage time to create value, everyone has the same number of hours each day but each of them create different amount of value. Think about ways to create more value with less time and money. Reduce the spent on low value work, like clearing email, arranging logistics and administrative tasks. Focus more time on activities that will create more value. For me, I spend most of my time working with my customers and doing presentations to secure better deals and do my email clearing and leave applications at the end of the day.
These are indeed habits that I observed in high achievers. Creating value is in other words, increasing your value to your company, because you are able to generate more revenue, better relationships and highly effective at work. If you want to learn more skills to increase your ability to create more value, try these books, How to Be Twice as Smart: Boosting Your Brainpower and Unleashing the Miracles of Your Mind and Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long
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